Last Updated: 19.10.2025
GOİA Perakende Elektronik Hizmetler Pazarlama Ticaret Limited Şirketi (“we”, “us”, “our”, “PHORPI”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, process, and protect your personal data when you visit phorpi.com (“Site”) or purchase our products.
We comply with the Turkish Law on the Protection of Personal Data (KVKK No. 6698) and, as we sell to customers in the UK, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller The data controller for your personal information is: GOİA Perakende Elektronik Hizmetler Pazarlama Ticaret Limited Şirketi Address: YESILBAGLAR MAH. D 100 BLV. PENDIK PERA RESIDENCE A BLOK NO: 20 IC KAPI NO: 29 PENDIK/ ISTANBUL
Email: customerrights@phorpi.com
2. What Data We Collect We may collect and process the following data about you:
- Identity Data: Full name.
- Contact Data: Billing address, delivery address, email address, and telephone number.
- Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
- Technical Data: IP address, login data, browser type and version, time zone setting and location, etc.
- Usage Data: Information about how you use our website.
- Marketing and Communications Data: Your preferences in receiving marketing from us.
3. How We Use Your Data We use your data for the following purposes (legal bases):
- To Process Your Orders: (Legal basis: Performance of a contract)
- To Manage Our Relationship: Notifying you about changes to our terms or privacy policy. (Legal basis: Legal obligation, legitimate interest)
- To Provide Customer Support: (Legal basis: Performance of a contract)
- For Marketing: To send you promotional emails (only with your explicit consent). (Legal basis: Consent)
- To Improve Our Website: (Legal basis: Legitimate interest)
4. Data Sharing We will not sell your personal data. We may share your data with trusted third parties to fulfill our services:
- Logistics Partners (FedEx, domestic carriers): To deliver your order.
- Payment Processors: To securely process your payment.
- IT & Web Service Providers: Who host and maintain our website.
5. International Data Transfers As we use global services (like FedEx), your data may be transferred outside of Turkey or the UK. We ensure such transfers are protected by appropriate safeguards (e.g., standard contractual clauses).
6. Your Legal Rights (KVKK & GDPR) You have rights under data protection laws, including:
- The right to access your personal data.
- The right to request correction.
- The right to request erasure (deletion).
- The right to object to processing.
- The right to request data portability.
- The right to withdraw consent (for marketing).
To exercise these rights, please contact us at customerrights@phorpi.com
7. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
8. Cookies Our website uses cookies. Please see our Cookie Policy page for details.
9. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page.